The support forum is the primary support option, but customers are always welcome to contact Strider Inc. by phone - especially in a critical situation. Posting in the forum keeps the user community more in touch with the product development. Other users may have encountered the same problem or question, or may have identified solutions that we have not. This also gives us the ability to prioritize our development goals by gauging what is most desired by the users.
The design is customized to your preference. That includes colour scheme, positioning of the design elements, fonts (within reason - not all fonts are usable on the web) and sizing.
Absolutely. Flash is an additional cost, but is certainly option to include in the design. Our sample template has two image areas that could be set up to contain flash banners. Other options are available, depending on your customized design.
You can create as many different service levels as you like and name them after different cities or regions. There are two tax rates that can each be configured to apply to the destination or originating state or province.
